Dental Appointments

To make an appointment for your child, simply call our office at
(770)439-9119. Our office may be closed at times for holidays and when we are attending continuing education seminars. However, our answering service is always available to take messages whenever the office is closed.

If you cannot keep an appointment, please notify us at least 24 hours in advance. This courtesy allows us to give your child’s appointment to another young patient. We realize that unexpected things can happen, but we ask for your assistance in this regard.

New patients will be scheduled early in the morning and immediately after lunchtime since we have more time to spend with them during that part of the day. We want to give your child and you as much time and attention as possible for this important appointment. New patient appointments involve: completing medical and other health forms, getting to know our office, experiencing the “Tell-Show-Do” approach for children to get familiar with our procedures, and provides an information session for the parent to meet with the doctor and other staff members.

Young children, such as preschoolers, should be seen in the morning because they are less tired and we are typically less busy since the older kids are school. We can spend more time with these children and make them feel more comfortable while meeting their needs.

School children who need a lot of dental work should also be seen in the morning for the same reasons as above. This appointment will be an excused absence from school and we will provide them with a school note before leaving. Missing school can be kept at a minimum when regular dental care is continued.

Sedation appointments will also be scheduled in the mornings because children must be without food before the procedure and we do not want to keep them hungry. They are well rested and more comfortable at that time of day. We also want to give them the rest of the day to recover from the sedation medications that they will receive in the morning.

Parental Participation

We welcome parents to the initial new patient appointment and for an office tour. However, we suggest that your child accompany our staff through future dental treatments. We are all highly experienced in helping children overcome anxiety. Separation anxiety is not uncommon in children, so please try not to be concerned if your child exhibits some negative behavior. This is normal and will soon diminish. Studies and experience have shown that most children over the age of 3 react much more positively on their own during the dental visit and in an environment designed for children. Our purpose is to gain your child’s confidence and overcome apprehension. In most cases, we invite you to come in toward the end of your child’s visit to discuss what we have found.

If your child shows significant anxiety about coming to the treatment area without you, however, you may certainly accompany him or her. Some very young children are often more comfortable with a parent nearby. We do ask you to be a “silent partner” and stand by quietly in order to give our staff an opportunity to establish communication and trust directly with your child. We also ask that, for the safety and privacy of our other patients, other children who are not being treated should remain in the reception area with a supervising adult. It is very important that you do not leave our office during your child’s appointment. Situations may arise when we may need to speak to you about their treatment plan or emergency situations.

Customer Survey

Take our survey and tell us how we are doing. Take Survey

New Location Opening in Fall

Our new office at Cedar Crest will be open on October 5, 2010.